Is the property air conditioned?
Yes, and central heated.

Does the Hotel Ognisanti have a swimming pool or other leisure/gym facilities?
Unfortunately not.

Is there a car rental service nearby? Do you have parking facilities?
Yes, the Hotel Palazzo Ognissanti offers car rental as well as secure parking through our partners nearby.

Is there a restaurant on the property?
Unfortunately not, but the Hotel Palazzo Ognissanti Bar sells snacks and drinks and our well informed staff will be happy to recommend local restaurants to suit your taste.

Do you offer last minute deals?
Yes we do – check our Live Booking Office. This facility operates in real time allowing you to take advantage of late cancellations.

Do you offer online secure booking?
Yes, our booking system employs SSL Secured 128 BIT Encryption, a sophisticated system favoured by online banks.

What time is Check in and Check out?
Check in is from 2pm on, check out is before 11am.

Do you have access to international TV channels?
Yes, satellite TV comes as standard including BBC World Service and CNN.

Is there a telephone in each room with an outside line?
Yes, there is.

How many stars does the Hotel Palazzo Ognissanti Firenze have?
Hotel Palazzo Ognissanti has 4 stars.

What is the cancellation policy?
Bookings may be cancelled or modified without charge up to 12:00 midday 2 days before the first night of your booking. After this cut off point there will be a cancellation charge of the first night of your booking. Your credit card details are taken as a security measure when you book.

Are the staff multilingual?
Yes, Hotel Palazzo Ognissanti Florence staff speak English, French and Spanish.

Is the Hotel Palazzo Ognissanti in the historical centre (or Centro Storico)?
The hotel is located on Via Maso Finguerra, right next to the Santa Maria Novella Train Station - check our Location page for details.

Is the price per person or per room?
The price is per room, per day, not per person.

Does the Hotel Ognissanti have facilities for the disabled?
Yes we do. All guest rooms can be reached by the lift and rooms with a bathtub are available upon request. Please request such a room when booking.